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About
The Greenwich Foundation for the Old Royal Naval College is looking to appoint several new Visitor Experience Assistants to t
join the Visitor Experience & Retail Team. Postholders will help in delivering the exciting visitor offer and engage with the visitors to meet the attraction's ambitious visitor and sales targets. Old Royal Naval College are looking for a pro-active and customer-focused individual with excellent sales and interpretation skills, who is at ease working with the public.
You will need to be a confident communicator and be able to respond quickly and positively in a changing environment. Being flexible in your approach will be essential as you will be engaging with visitors in a variety of ways across the site.
Visitor Experience Assistants will be expected to maintain a high-level of knowledge about the Old Royal Naval College and its history, retail products, and ticketing offers, so a natural sense of curiosity or a love of learning will be required. You will demonstrate excellent communication and interpersonal skills, as well as the ability to work effectively as part of a team. You will have proven customer services experience, ideally in a museum or heritage site.
Salary: 12.15 per hour
Essential Requirements:
- Ability to work effectively in small teams, quickly building positive working relationships
- Exceptional customer care skills
- Highly motivated and proactive, with excellent interpersonal skills
- Calm under pressure, flexible, friendly and helpful
- Confident speaking to the public; conveying stories and information
How to Apply:
Applicants should apply by submitting a CV and covering letter (2 pages maximum), outlining how you fulfil the requirements of the person specification. Send your CV via email or postmarked PRIVATE & CONFIDENTIAL to:
HR Department, Greenwich Foundation for the Old Royal Naval College, 2 Cutty Sark Gardens, Greenwich, London SE10 9LW
OR via Email: vearecruitment@ornc.org
OR via Post, marked 'PRIVATE & CONFIDENTIAL' to:
HR Department, Greenwich Foundation for the Old Royal Naval College
2 Cutty Sark Gardens, Greenwich, London, SE10 9LW
* The Foundation values diversity and is committed to making appointments on merit by fair and open processes, in accordance with its equal opportunities policy.
